FAQs

Wangaratta Medical Centre is open on a Saturday 9am to 12pm

For afterhours problems at night, weekends or holidays call 03 5722 1500 for information regarding after hours care.

Patients are able to request a copy of their patient records when transferring to another practice.
A signed request will be required from that practice. Patients are also able to request copies of their Patient Records in complete or summary form from other medical centre’s. Again, a signed request form from this practice will be required.

Food or drink is not encouraged inside the practice.

Please feel free to leave a verbal or written message. Comments and opinions are always welcome at this practice. If you leave, contact details a reply will be given.

Any complaints should be discussed with the doctor or the Practice Manager of this practice directly or in writing.

We prefer that patients book an appointment with their doctor to discuss their results.

If you have your mobile number registered with us, you will receive a SMS indicating what further action you need to take.

The law gives you certain privacy rights in relation to information that you give this medical practice.
We need your consent to collect personal information about you.

Your medical record is a confidential document and it is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.

A copy of our privacy policy is given to patients at their initial consult at the practice and anytime upon request.

Telehealth appointments are now available for select services including repeat referrals and medical certificates.

Our bulk billed telephone script clinic is a quick and easy way to get repeats of your existing medications (note not all medications eligible).

Call reception to book.